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Any video content or comment that fails to comply with the Shopee Video Community Guidelines will be removed. Refer to the list of violations below:
Prohibited video content on Shopee Video
Prohibited content | Description |
Sexual and pornographic elements | 1. Explicit depictions of private body parts and pubic hair, either directly or through translucent material 2. Products exhibiting the contour of genitals through clothing, with the exclusion of men's underwear 3. Product images portraying physical contact with private body parts. However, images related to breastfeeding and breastfeeding tools are permissible 4. Models, figurines, animals, cartoon characters, etc., depicted in sexual positions or engaging in sexual acts 5. Sex toys, objects or devices, regardless of whether displaying realistic private parts or human likenesses, used for or to facilitate sexual acts or pleasure but excluding contraceptive devices 6. Sex dolls, love dolls, blow-up dolls. The use of child-like sex dolls is strictly prohibited. This prohibition extends to products that suggest the doll represents a juvenile, such as "child sex doll", "14 years old", and items like children's clothes, shoes, school backpacks, school uniforms, etc. 7. Sadism & Masochism (S&M) devices, objects, products and any related material 8. Pornographic content 9. Child pornography 10. Child grooming 11. Adult video games 12. Adult services of a sexual/inappropriate nature (e.g. escort services, webcam services, etc.) 13. Any other offensive, graphic, inappropriate or distasteful items not specifically mentioned above. 14. Content that promotes items under the sexual wellness categories including sex toys & performance enhancement products. |
Detrimental, dangerous and/or illegal content | 1. Bullying or cyberbullying 2. Gambling 3. Drugs and narcotics 4. Weapons 5. Cigarettes and tobacco related products 6. Alcohol 7. Suicide 8. Self harm 9. Extreme stunts such as illegal motorbike races 10. Hate speech or discrimination due to differences in physical condition, race, ethnicity, religion, gender, age, nationality, region of origin, or sexual orientation. 11. Fraud and scams such as ponzi schemes, high-yield risky investments, financial groups that promise high profits. 12. Any other offensive, graphic, inappropriate or distasteful activities not specifically mentioned above. |
Violence and extremism | 1. Abuse towards animals and/or human beings in any form (verbal, physical, mental, emotional, etc). 2. Explicit graphics of wounds, severed body parts or corpses of animals or human beings 3. Involvement or endorsement of terrorist and/or criminal organisations, either through logos or any form of identity 4. Any other offensive, graphic, inappropriate or distasteful acts of violence not specifically mentioned above. |
Misinformation and personal information | 1. Spreading information that cannot be verified, or may cause physical injury and/or violence. 2. Spreading false information regarding health issues, for example: Covid vaccine is dangerous to humans. 3. Spreading false information relating government issues such as policies and elections 4. Sharing personal information of others such as full name, address, phone number, place of work/study, etc
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Copyright content | 1. Content that is stolen from its original creator 2. Content violating any intellectual property rights |
Spam and fake engagement | 1. Unidentified links or URLs (even if not intended to market content from other platforms that could harm users) 2. Content posted in large quantities by users on the same day. 3. Promising users something that cannot be confirmed as true. For example: I will transfer RM100 to everyone who likes this post.
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Cheating and fraud | 1. Adding products that are unrelated to the video content into the orange bag to misuse vouchers. 2. Making purchases from your own orange basket. |
Platform security | 1. Content that promotes or informs steps to commit fraud on the Shopee platform. 2. Content that shows the process of hacking the Shopee network. 3. Content that provides instructions for using automatic scripts to collect information from Shopee. 4. Content that spreads incorrect information related to Shopee user security. 5. Content that provides information on Shopee's internal file distribution. |
Promoting external sites | 1. Links redirecting users to other apps/websites and away from Shopee. 2. Promoting other apps or websites through advertisements, watermarks, etc |
Comments that are prohibited on Shopee Video
Comments on videos submitted by users can be viewed by the public. To create a safe community, avoid the following comments:
Banned Comments | Description |
Spam comments | Comments contain excessive spam. |
Abusive language | Harassment, cyberbullying, and vulgar comments, such as swear words or offensive remarks. |
Sensitive Information | Information that can harm national and social security, and is inconsistent with the laws and regulations of government authorities (e.g.: Ethnic discrimination, gambling, illegal gatherings, etc.). |
Sharing Personal Information | Other people's personal information is distributed without the person's permission, including name, phone number, address, identification number, and other personal information. |
💡 Note:
Types of violations are not limited to the information above and can be changed/added at any time without prior notification.